etech - An Overview

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capacity to use logic and reason to recognize the strengths and weaknesses of other alternatives  

talk to latest and prospective shoppers read more making use of a number of Laptop and telecommunications engineering/software to provide information and remedy issues.

choose inbound or make outbound calls to consumers with the objective of discussing non- sales linked problems.

From a world outsourcing Remedy service provider to a complete-fledge buyer practical experience administration organization, Etech gives products and solutions & providers of digital engagement, AI-enabled technological know-how application for buyer engagement and high-quality monitoring, omnichannel CX guidance, high quality checking companies and is also a know-how associate for main manufacturers everywhere in the globe.

Will interact with Operations to make certain the anticipations in terms of QA aid for the strategies are achieved

e., "1st contact resolution"), and forestall upcoming problems whenever possible by educating our consumers and examining their accounts. you might oversee all difficulties to resolution, regardless if delegated to other groups. 

Take accountability and initiative to acquire Main competencies and competencies by being involved in each and every aspect of own enhancement. 

capacity to give complete attention to what Other individuals are stating and to actively glance for tactics that can help people  

a gaggle of devoted leaders while in the contact Centre marketplace that are passionate about earning a amazing distinction for our

About us Etech delivers future-generation BPO alternatives. a worldwide minority-owned business enterprise, Etech has produced and trademarked how to turn your facts into strategic insights. Leveraging the strength of artificial in addition human intelligence Etech boosts instruction and coaching to focus on vital behaviors generating improved consumer encounters and shareholder value. Etech launched in 2003 with only 400 staff members and only one contact Heart in Nacogdoches, Texas.

The nature of Etech’s business, which is about people today communicating with folks, makes certain the ongoing enhancement on the moveable “competencies for all times”. Etech cares about your vocation growth because we know that our workers are our most precious asset.

choose obligation and initiative to produce Main abilities and competencies by becoming linked to each and every aspect of personal progress. 

  Since joining E Tech Group, their perform proceeds with an additional achieve extending nationwide across fifteen spots, furnishing entry to around 430 specialists with proficiencies across several verticals and industries.   

E Tech team is happy to guideline our industrial partners into the future. Contact our authorities currently to debate your assignments and plans.  

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